Tech Differentiators

Alight is uniquely differentiated by our ability to run across benefits administration, payroll, retirement and—most critically—healthcare navigation, with the Alight Worklife platform serving as the single entry point that empowers more confident decisions for an employee’s overall wellbeing. No other organization can optimize the entire benefits ecosystem, leveraging rich AI/ML capabilities to personalize recommendations and engage employees to act on decisions for healthier minds, bodies, and wallets. With Alight Total Guidance services stitched into fabric of our platform: •We deliver earlier engagement with access to benefits, financial, clinical, and non-clinical data, allowing us to identify needs much earlier in the journey than anyone else. •We deliver ROI through earlier interventions, changing the trajectory of care. •We drive more engagement with an average 13 interactions/employee per year and over 23 touches per year for high-cost claimants, the highest rates in the navigation category. •We ensure the best possible care is delivered end-to-end with our newly launched Clinical Collaboration Center, which enables our Medical Allies to collaborate directly with clinical teams at point solutions and health plans, co-piloting better outcomes. •We drive better, more appropriate utilization to point solutions, with fees at risk. Alight is best positioned with our technology, solutions, and scale to help employers optimize the value of the benefits offered to their employees while improving the health and productivity of their workforce.