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Problem Tech Solves
Tech Brief
Prescribing education and home exercise programs to patients is standard practice for rehab therapists, but until recently, providers haven’t been incentivized to interact with patients between sessions via telehealth or other digital tools to monitor and encourage adherence to their home programs. However, with new CPT codes launched by Centers for Medicare & Medicaid Services (CMS) in 2022, providers can now be reimbursed for collecting therapeutic data using the virtual patient engagement and monitoring techniques - known as Remote Therapeutic Monitoring (RTM). RTM allows providers to bill for the remote management of their patients with musculoskeletal and respiratory conditions using medical devices that collect non-physiological data, such as patient adherence and reported pain levels. Using MedBridge Digital Care ecosystem, including Telehealth Virtual Visits, physical therapists, occupational therapists, and speech-language pathologists to easily enroll patients in RTM, create engaging care programs using an extensive library of condition-specific patient education and exercise templates, remotely track and monitor patient progress, communicate directly with patients between appointments with telehealth and in-app messaging, and track and report with an intuitive RTM reporting dashboard.
Tech Differentiators
Many healthcare organizations face tight operating margins due to a variety of reasons including high overhead costs, industry regulations, and third-party payer requirements. The MedBridge solution is unique in the market because it does not disrupt clinician workflows and can be turned on and implemented quickly. It allows clinicians to improve documentation and tracking efficiency with RTM patient enrollment, activity logging, and reporting; and to begin billing for RTM today with everything they need in a single location. It is designed to help activate and engage patients, improve patient satisfaction and experience, and drive retention and better patient outcomes. Our RTM solution allows organizations to access new revenue streams of up to $25,000 per provider per year by billing for the remote management of their patients.
Validation
MedBridge helped Alliance Physical Therapy Partners take full advantage of the MedBridge Solution to create its comprehensive Agile Virtual Care clinic, which Alliance was able to integrate with in-person visits to better meet the needs of its patients. The Agile Virtual Care clinic, which leverages MedBridge Telehealth Virtual Visits and MedBridge Home Exercise Program, allows Alliance clinicians to conduct secure virtual patient consultations with a platform that’s easy to use for clinicians and patients. This allowed their clinicians to provide patients with engaging home exercises customizable for each patient’s condition and stream exercises in real time during telehealth sessions. Since partnering with MedBridge, Alliance has seen: Reduced Cost Per Episode of Care For Alliance patients who receive a hybrid mix of virtual care and in-person visits, the cost per episode of care has decreased by 47%. Reduced Pain and Better Function Alliance patients using virtual care have consistently experienced substantial improvements in pain and functionality. For patients using a combination of in-person and virtual visits, 93% have seen a decrease in pain and 98 % who completed an episode of care have made functional progress towards their goals. Fewer Visits Virtual care with the MedBridge Patient Engagement Solution has not only reduced costs but has also decreased the total number of patient visits needed per episode of care by 32%. Combined with improved outcomes, this decrease has resulted in greater care efficiency and the potential to increase patient volume while keeping quality high and minimizing costs.
