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Problem Tech Solves

Tech Brief

The need for solutions like the CBH Program is growing. Recent research found that nearly 50% of U.S. adults are living with a mental illness. The CBH Program addresses gaps in mental healthcare access for users including social determinants of health — including long wait times, privacy concerns, and lack of transportation — which were further exasperated by the pandemic. It can also help reduce the stigma surrounding care as it is now easily accessible from the comfort of home. All of which can result in missed or delayed appointments, increased health expenditures, and overall poorer outcomes. With increased demand for care, the pandemic has caused a shortage of healthcare workers as they face immense burnout and have high rates of turnover, which is only expected to increase. In addition, there is a severe shortage of psychiatric beds in the U.S. For example, according to a JAMA Network study, Massachusetts has hundreds of patients wait-listed for acute inpatient psychiatric beds. The CBH Program provides a digital, 24/7 accessible in-home program, allowing users to optimize resources, reduce healthcare costs, and improve patient outcomes. The CBH Program has also been proven to decrease depression and anxiety symptoms in 80% of users, with 65% experiencing clinically significant improvement in their mental health. However, for a platform like the CBH Program to be successful, you also need long-term progress. Results have shown that 56% of users who’ve been clinically diagnosed with anxiety and depression became diagnosis-free after three months using the program.

Tech Differentiators

The CBH Program leverages the latest virtual care technology and advanced clinical network from Amwell, combining it with the clinically validated digital mental health programs of SilverCloud Health, creating a powerful and effective tool for users. Digital health companies are typically not required to show proof, let alone peer-reviewed research, of their effectiveness. A recent review of 293 apps for anxiety and depression found only 6% of companies claiming to use evidence-based frameworks in their product descriptions had published evidence supporting their effectiveness. SilverCloud prides itself on evidence-based research to develop the most successful programs for its users. In fact, SilverCloud’s research-backed programs have shown results equivalent to face-to-face care for the 1 in 5 people with a diagnosable mental health condition, and have helped over 65 percent of patient, member, and employee users experience significant decreases in depression and anxiety symptoms. The CBH Program produces measurable success by offering a range of different and highly personalized treatment plans for each user to ensure the correct care for each individual patient and the highest rates of healthcare success. Additionally, SilverCloud prioritizes user engagement — in the truest sense — to prove app efficacy and retention. SilverCloud relies on patient outcomes to accurately measure engagement and prove long-term success. This process attains meaningful, concrete information, and ensures the best possible care for the end-user. Furthermore, by combining the power of Amwell and SilverCloud the Program is more comprehensive than any other solution as it can address patients’ needs across the full care continuum.


SilverCloud Health is committed to showing the efficacy of its technology. A few recent studies that show the clinical ROI of internet-based cognitive behavioral therapy (iCBT) for the treatment and prevention of behavioral health issues, include: A study published in the Journal of Adolescent Health, found that online self-help targeting resilience and coping during the pandemic appears efficacious for long-term alleviation of stress and short-term alleviation of depression symptoms among college students. A study published in the Journal Clinical Psychology and Psychotherapy shows the promise of iCBT interventions for controlling symptoms and long-term remission after acute phase of treatment. Many studies have shown virtual care, like that enabled by SilverCloud, to be a much lower cost option to traditional in-person care. According to a NIH report, mental and substance use disorder (MSUD) emergency department (ED) visits have equated to service delivery costs of more than $5.5 billion. Many times, with the proper treatment and interventions, these visits are preventable. The ability to treat mental health patients early and at home can save the healthcare system billions. Clinical/research partners include Microsoft, Yale, Penn State, Stanford, Washington University, Vizient. The SilverCloud platform is clinically proven to be as effective as face-to-face therapy up to 80% of users show improvement in anxiety and depression. For 65% of users, this improvement is clinically significant as measured by a 3-point drop or more in PHQ9 or GAD7. After 3 months, 56% of users no longer have a diagnosis of anxiety or depression.

Why Us